AI · Management Consulting · Technology · Talent — Singapore

Empowering businesses by aligning technology with business needs.

IOT Global is a Singapore based boutique consulting and manpower firm. We take an integrated view of business processes and IT, so every technology dollar you spend delivers maximum business gain.

Knowledge|Technology|Services
Who we are

We bridge the gap between technology and business.

Our team combines rich domain experience with deep systems and technology knowledge. Drawing on lean manufacturing and operations management in large-scale environments, we have built expertise in business process management and system integration.

Unlike other consultancies or IT vendors, we don't stop at recommendations. We design processes that make business sense, select technology that suits the need, and see implementation through, helping clients achieve significant productivity gains within a short time frame.

01 — Knowledge

Consulting insights

Rigorous, fact-based recommendations grounded in business process management, lean thinking, six sigma, supply chain, inventory and production management, and decision support.

02 — Technology

Technology-enabled solutions

From enterprise systems to applied AI, we use the latest technologies as a critical enabler to optimise and improve business performance.

03 — Services

Fulfilment & talent

We implement what we propose, transfer knowledge through training, and supply project, technical and specialist talent on demand.

AI solutions & consultancy

Practical AI, built on processes that work.

AI only pays off when it is applied to the right problem, in a well-designed process, with clean data behind it. That's where our roots in process improvement and systems integration give us an edge.

We help you find where AI creates real value, then design, build and integrate AI systems into the way your business already runs, from your ERP and CRM to your everyday workflows.

Strategy

AI Strategy & Readiness

Assess your processes, data and people, identify high-value use cases, and build a prioritised roadmap with clear business cases.

Automate

Intelligent Process Automation

AI agents and automated workflows that take on repetitive tasks such as approvals, data entry, reconciliations and follow-ups.

Documents

Document Intelligence

Extract, classify and validate data from invoices, purchase orders, contracts and forms, and feed it straight into your systems.

Knowledge

AI Knowledge Assistants

Secure assistants that answer questions from your own SOPs, manuals and records, for staff, customers or field teams.

Predict

Predictive Analytics

Forecast demand, anticipate maintenance and spot risks early, using the operational data you already collect.

Govern

Responsible AI & Governance

Policies, controls and data protection practices so that AI is used safely, transparently and in line with PDPA requirements.

DiscoverMap processes and data to find the use cases worth pursuing.
PilotProve value quickly with a focused proof of concept and clear success measures.
ScaleIntegrate into your systems, train your teams and roll out across the business.
SustainMonitor performance, govern usage and keep improving as the technology evolves.

Not sure where AI fits in your business? Start with a no-obligation AI discovery session.

Book a discovery session
Where we work

Proven across project-driven industries.

We work with a broad spectrum of clients, from the largest multinationals to small new ventures, and are especially well-versed in reengineering for project-driven environments.

ShipbuildingOffshore & MarineOil & GasFood ManufacturingLogisticsFinancial ServicesAerospace
Driven to use new and innovative ways to solve old problems and new challenges, we see ourselves as agents of change, translating advanced technology into better business. The IOT Global mission
Consulting services

From diagnosis to measurable results.

We diagnose your situation, identify opportunities, make customised proposals and stay to make sure they work in practice.

Business Transformation & Change Management

Our Change Management Programme (CMP) gives you a defined structure, framework and methodology to build awareness, acceptance and adoption of organisational excellence initiatives.

  • Effective change leadership
  • Accountability & responsibility
  • Aligning employee objectives for change
  • Gaining acceptance and sustaining change
Our approach
The CMP adopts the ADKAR® model to guide change activities and manage resistance. It aligns executive leadership, builds commitment and enables personal transitions so the organisation realises the long-term benefits of the transformation.

Business Process Reengineering

Put process, not functional and data silos, at the centre of your strategy. We close the gap between business requirements and IT so that manual workarounds stop being the glue that holds operations together.

  • Business process mapping
  • Standard operating procedures
  • Value stream mapping
Methodologies
Lean and Six Sigma, plus proven tools adapted from manufacturing to other industries: 5S, Kanban, Kaizen events, quick setup/changeover, Poka Yoke, visual control and the Five Whys.

Operations Management Consulting

Cutting costs through more efficient operations is the surest way to boost the bottom line. We apply operations management concepts that bring intuition and logic to both micro and macro business decisions.

  • Process optimisation & workflow redesign
  • Supply chain & logistics solutions
  • Inventory, production & aggregate planning
Why it matters
Markets change and processes must follow. We review workflows from a systems perspective, remove redundancy and inefficiency, and design supply chains that reduce cost and lead time while improving service levels.

Quality Management Systems (ISO 9001)

Consulting, documentation, training and auditing to help you establish a Quality Management System and achieve ISO 9001 certification efficiently.

  • Quality manuals, procedures & forms
  • Internal auditor training
  • Compliance pre-audit
See the six-step path →

Business Plans, Proposals & Grant Applications

Strong, persuasive business cases for internal decisions or external funding. We have helped many companies secure government funding to improve productivity, revenue and value-add.

  • Business plans & management white papers
  • Business case & justification
  • Government grant assessment & application
Track record
Our consultants have supported successful applications under Singapore schemes such as SPRING-LETAS and IDA-TIPS, and have provided pro-bono consulting to Singapore SMEs. Contact us for a no-obligation discussion about grants available today.

IT Consulting & Project Management

A collaborative, process-oriented approach that integrates people, processes and technology. We define requirements, perform gap analysis and manage IT projects to deliver real business value.

  • IT planning & road mapping
  • Enterprise system & infrastructure architecture
  • Feasibility studies & requirements gathering
  • Functional / technical specifications
  • IT procurement & sourcing (EPC)
  • IT maintenance & service management (O&M)
How change sticks

The five building blocks of change.

People change successfully when they have all five. Our programme makes sure every stakeholder does.

AAwarenessof the need for change
DDesireto participate in and support the change
KKnowledgeof how to change
AAbilityto implement the required skills and behaviours
RReinforcementto sustain the change
ISO 9001 certification

Six steps to a certified quality system.

  1. Government grantWhere applicable, we help you apply for grants to defray implementation costs.
  2. Assessment & planningDiscovery sessions to understand your set-up and benchmark maturity, plus awareness workshops.
  3. Design & developmentReview and document processes: quality manuals, system and work procedures, and forms.
  4. ImplementationGuided rollout, process reviews, internal auditor training and your first internal audit and management review.
  5. Compliance pre-auditAn independent consultant's audit against certification requirements, with advice where needed.
  6. CertificationCertification through our partner, a UKAS-accredited assessment and certification body.
Technology solutions

Best-of-breed systems, chosen for your outcomes.

We start with the end in mind: we look at your business, then recommend and implement the product that fits, maximising return on your technology investment.

ERP

Enterprise Resource Planning

Full-suite implementation, customisation, localisation, reporting, interfaces, managed services, upgrades, support and training.

CRM

Customer Relationship Management

A 360-degree customer view across every channel, from face-to-face to social, with the analytics to uncover behaviour, trends and segments.

PLM

Product Lifecycle Management

A single system of record for product information, from strategy and engineering to manufacturing, compliance and support.

BI

Business & Information Intelligence

Turn raw data from many sources into dashboards and reports for decision-making, with search-based discovery built for big data.

Analytics

Social Listening & Analytics

Capture customer sentiment, identify influencers, predict behaviour and shape campaigns that resonate.

PMO

Project Management Systems

PMP-certified consultants who set up project management frameworks, systems and performance measurement for project-based businesses.

Build

Customised Software Development

Custom applications on .NET, Java, iOS and Android. We evaluate your needs, recommend a platform, then develop and deploy.

Integrate

System Integration & Data Analysis

Office/VBA automation, ERP customisation and statistical modelling, such as demand projection and failure analysis, that extract more from the licences you already own.

“In God we trust. All others must bring data.” W. Edwards Deming
Education & knowledge transfer

Every engagement is a chance to learn.

A lean-thinking client gets more from every improvement effort. We run workshops so your teams can carry the work forward:

Lean Thinking: the Toyota-derived principles now saving costs well beyond manufacturing.
Process Mapping: diagnose current processes and spot improvements in-house.

Manpower outsourcing

The right talent, on demand.

Having the best talent is a competitive advantage. As more businesses add freelancers, consultants and contingent specialists to their core teams, we supply flexible, scalable talent so you can get work done with greater agility.

Request talent

Technical

  • SAP
  • Microsoft (.NET, VBA)
  • Java

Specialised

  • Project Management
  • Supply Chain Professionals
  • IT Professionals
The IOT culture

Research-based, fact-driven and committed to implementation.

Body of knowledge

The skills and experience our consulting team brings, applied through innovative, rigorous analysis of each client's problem.

Domain expertise

Specialist skills applied in your specific industry, geography or type of problem, linking people, process and technology.

Consultancy craft

The ability to deliver that expertise inside your environment, working as one team to find problems, solve them and realise opportunities.

We aim to build long-term alliances with our clients, bringing independence and a fresh view to every engagement. Our team is supported by a board of directors and advisors and a pool of skilled analysts and developers.

Contact

Let's talk about your business.

A no-obligation discussion

Whether it's an AI initiative, a process review, a system implementation, a grant application or talent for your next project, tell us what you're working on and we'll get back to you.

Email [email protected]
Company
IOT Global Pte. Ltd.
Address
67 Ayer Rajah Crescent
Singapore 139950
Email
[email protected]